Questions, answered plainly

It's artificial leather with a soft-touch, suede-feel finish. It isn't animal suede or any branded fabric, and we'd rather tell you than let a product name do the hinting.

iPhone 17 Pro, 17 Pro Max, 18 Pro and 18 Pro Max. Each case is cut for one model, so pick yours on the product page. There's no case for the regular iPhone 17, 17e or iPhone Air.

Whenever suits you. Delivery takes about 24 to 35 days, so if you want it waiting when your new phone arrives, order a few weeks ahead. It's cut for one model, so pick your exact model on the product page.

Yes. It's magnetic and MagSafe compatible, so chargers, wallets and mounts snap on.

It covers the back and sides and helps with everyday bumps and scuffs. We don't claim a drop rating because we haven't tested one.

Our product photos are digital renders matched to the real case's color and shape. Every screen shows color a little differently. If it doesn't look right in person, you have 30 days to send it back.

About 24 to 35 days in the US. Orders ship directly from our production partner overseas, which keeps the price fair but takes longer than a warehouse down the street. Follow it anytime on our Track order page. Shipping is free.

Our cases and wallets are made by a production partner in China and shipped straight to you from there, fully tracked. We choose every material and color ourselves, and we're a small shop based in Los Angeles. Returns come back to our US address.

Brush to refresh, spot clean with mild soap. Dab, don't scrub, and let it air dry.

A little, where your hand rests most. A quick brush freshens it up again. Some people like the lived-in look.

You have 30 days from delivery to send it back. Return shipping is on you for change-of-mind returns. If it's defective, the return is free and we'll replace it or refund you. Start a return through our contact page with your order number and we'll reply with the return address and steps.

Yes, if it hasn't gone to our production partner yet. Message us through our contact page with your order number as soon as you can, and we'll cancel it and refund you in full. Once it's on its way, you can still send it back within 30 days of delivery.

Yes. 1-year warranty against manufacturing defects. It doesn't cover normal wear, scuffs or accidental damage. To claim, send us your order number and a photo through our contact page, and we'll replace the case free.